At K. Chinnadurai & Co, we ensure every saree is carefully prepared, quality-checked, and securely packed before dispatch. Please review our shipping policy carefully before placing your order.
Order Processing Time
All orders are processed only after successful payment confirmation.
Regular Sarees
Regular sarees are processed and dispatched within 3–7 business days.
Customised Sarees
Customised sarees are made specifically based on customer requirements and are accepted only on prepaid orders. These orders are processed and dispatched within 7–15 business days.
👉 Every order undergoes careful quality checks before shipping. Hence, same-day dispatch is not available.
Shipping Days
Orders are dispatched from Monday to Saturday, excluding Sundays and public holidays.
Delivery Timeline – India
Regular Orders
Estimated delivery time after dispatch: 5–8 business days
Customised Orders
Estimated delivery time after dispatch: 7–15 business days
👉 Delivery timelines may vary depending on delivery location, courier availability, weather conditions, and other external factors.
International Shipping
We offer international shipping to selected countries and regions.
Standard International Orders
Estimated delivery time after dispatch: 15–20 business days
Customised International Orders
Estimated delivery time after dispatch: 20–30 business days
👉 International delivery timelines may vary depending on customs clearance, destination country regulations, and courier operations.
Shipping Charges
India
International Orders
👉 Applicable shipping charges will be clearly shown during checkout before payment.
Cash on Delivery (COD)
Cash on Delivery (COD) is available for eligible orders within India.
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COD is available only for non-customisable sarees
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COD is available only for orders below ₹5000
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Customised sarees are not eligible for COD and must be prepaid
👉 We reserve the right to disable COD for certain pin codes, locations, or high-risk orders.
Customs Duties & Taxes
For international shipments, customs duties, import taxes, or local handling charges (if applicable) are the responsibility of the customer.
K. Chinnadurai & Co. is not responsible for delays caused by customs clearance procedures.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS, WhatsApp, or email, allowing you to monitor your shipment status.
Delivery Delays
While we strive to deliver all orders within the estimated timelines, delays may occasionally occur due to:
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Courier or logistics issues
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Public holidays
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Weather conditions
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Customs clearance delays
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Remote area delivery limitations
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Unexpected operational disruptions
We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Please ensure that your shipping address, contact number, and email details are accurate while placing your order.
👉 K. Chinnadurai & Co. will not be responsible for delivery failures or delays caused by incorrect or incomplete customer information.
Failed Delivery Attempts
If delivery fails due to customer unavailability or incorrect address details:
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The shipment may be returned to us (RTO)
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Re-dispatch may require additional shipping charges
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Refunds, if applicable, may be processed after deducting shipping and handling charges
Contact Us
For any shipping-related questions or assistance, feel free to contact us:
K. Chinnadurai & Co.
📞 Phone / WhatsApp: +91 94882 02320
📧 Email: help@kchinnaduraiandco.com
🕒 Support Hours: 10:00 AM – 8:00 PM (IST)
We are committed to delivering your orders safely and ensuring a smooth and reliable shopping experience.
