Return & Exchange Policy | K. Chinnadurai & Co

Thank you for shopping at K.Chinnadurai & Co. We strive to ensure your complete satisfaction with every purchase. This Return & Refund Policy explains how returns, refunds, and exchanges are handled for orders placed through https://www.kchinnaduraiandco.com.

Return & Exchange Policy

• Item Condition: Items must be unused, in their original packaging, with all tags and accessories included. We only accept returns for items in new condition.

• Window: You have a 7-day window to initiate a return or exchange.

• Scope: We accept returns for both defective and non-defective products.

• Exchanges: We accept exchanges. The fastest way is to return the item you have and, once accepted, make a separate purchase for the new item.

• Damages & Issues: Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or wrong.

How to Start a Return

• Initiate the return by contacting us at help@kchinnaduraiandco.com or Whatsapp: +91 94882 02320 with your order number.

• Once approved, we will send return instructions. Package items securely and include your receipt or order confirmation.

• Method: Returns are handled by Email/WhatsApp.

• Return Label: It is the customer's responsibility to provide the return label.

Refund Process

• Restocking Fees: There are no restocking fees (no cost).

• Inspection: We will notify you once we've received and inspected your return regarding the approval of your refund.

• Processing Time: Approved refunds are automatically issued to the original payment method within 10 business days.

Contact Information

K. Chinnadurai & Co.
📞 Phone / WhatsApp: +91 94882 02320
📧 Email: help@kchinniaduraiandco.com
🕒 Support Hours: 10:00 AM – 8:00 PM (IST)

Return Address:

229, Velachery Main Rd, Kamarajapuram, Palaniappa Nagar, Sembakkam, Chennai, Tamil Nadu – 600073, India