At K. Chinnadurai & Co., we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website or make a purchase.
By using our website, you agree to the terms outlined in this policy.
1. Data Controller
K. Chinnadurai & Co. is the data controller responsible for your personal information under applicable Indian data protection laws.
2. Information We Collect
We collect the following types of information:
a) Information You Provide
- Full name
- Phone number (including WhatsApp)
- Email address
- Shipping & billing address
- Payment-related details (processed securely via third-party gateways)
b) Automatically Collected Information
- IP address
- Device type & browser
- Pages visited and time spent
- Referral sources
c) Third-Party Information
We may receive information from:
- Payment gateways
- Shipping partners
- Marketing platforms (e.g., Meta Ads, Google Ads)
3. How We Use Your Information
Your data is used to:
- Process and deliver your orders
- Send order updates (via SMS, WhatsApp, or email)
- Provide customer support
- Personalize your shopping experience
- Send offers, discounts, and product updates
- Improve website performance and marketing campaigns
- Prevent fraud and ensure platform security
4. Legal Basis for Processing
We process your data based on:
- Contractual necessity (order fulfillment)
- Legal obligations (tax, billing compliance)
- Legitimate business interests (marketing, improvement)
- Your consent (for promotional communication)
5. Data Security
We implement industry-standard security measures to protect your data.
However, no online transmission is 100% secure, and we recommend using secure devices and networks while shopping.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences
- Enable website functionality
- Analyze traffic and performance
- Show relevant ads
You can disable cookies in your browser settings, but some features may not function properly.
7. Sharing of Information
We do not sell your personal data.
We may share your information with:
- Payment gateways (for secure transactions)
- Delivery partners (for order fulfillment)
- Marketing tools (for ads & analytics)
We may also disclose data if required by law or to protect our legal rights.
8. Your Rights
You have the right to:
- Access and update your personal data
- Request deletion of your data
- Opt out of marketing communications
- Withdraw consent at any time
To exercise your rights, contact us using the details below.
9. Data Retention
We retain your data only as long as necessary for:
- Order fulfillment
- Legal compliance
- Business operations
10. Updates to This Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with the updated date.
11. Contact Us
For any questions regarding this Privacy Policy, please contact:
K. Chinnadurai & Co.
📧 Email: help@kchinniaduraiandco.com
📞 Phone: +91 94882 02320
📍 Locations: Eral, Tiruchendur, Thoothukudi, Chennai, Tirunelveli
